The insurance claim process typically involves five main stages, from the moment you report your loss to the resolution of your claim.
You’ve been hit with a loss.
What’s next? Who do you reach out to first? What are your obligations? Losses are stressful, but they shouldn’t be confusing. You have your claims professionals to lean on as you regroup and recover your business operations. They can walk you through the crucial steps that follow.
The insurance claim process typically involves five main stages, from the moment you report your loss to the resolution of your claim. You can prepare for the process by gathering relevant documents (think receipts, original invoices and proof of ownership), gathering photos and accounts of the event or damage, and familiarizing yourself with these steps.
Your insurance claim, step-by-step
Connect with your agent or your carrier directly through their claim portal.
Your policy is reviewed.
Claim investigation begins.
Every claim is different, and although the claims process can vary slightly according to the situation, we can assist. If you run into questions or concerns during the claims process, you can always contact us at contact us, or by phone at 1-432-528-9618 to get the answers you’re looking for. You may also see helpful links on the Texas Department of Insurance website.
This is to provide information only and is not a substitute for professional advice from your carrier. We make no representations or warranties regarding the accuracy or completeness of the information and will not be responsible for any loss arising out of reliance on the information.